Posts Tagged ‘Epsilon’

SPAM from M&S security breach, and it’s okay!

Thursday, April 7th, 2011
 Important information from M&S

Important information from M&S

I received this email from Marks and Spencers today (7 April 2011) , it looked like the usual spam message, but after some research, Epsilon – the industry’s leading marketing services firm announced on 4 April 2011, the unauthorized entry into email system, Marks and Spencers are not listed as one of the clients. So it could be spam.

Marks and Spencers state in their email

“We wanted to bring this to your attention as it is possible that you may receive spam email messages as a result. We apologise for any inconvenience this may cause you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.”

If you have any concerns about this, I would suggest you contact Marks and Spencers Customer Services, as they seem to suggest that receving spam is okay!

phone  Marks and Spencers on: 0845 302 1234;
e-mail Marks and Spencers at: retailcustomer.services@marksandspencer.com or
write to Marks and Spencers at: Marks & Spencer, Retail Customer Services, Chester Business Park, Wrexham Road, Chester CH4 9GA

I’ll be contacting them tomorrow…….(to be continued!)

UPDATE: Just checked headers and domain key sigs of the email, the email is Authentic/Genuine and from Marks and Spencers Ltd.

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