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Posts Tagged ‘Just Wellies’

Thank You @HunterBoots for Excellent Customer Service

Tuesday, August 16th, 2016

Andysworld! is Back! - Did you miss me!? Lots to blog, and catch up!

Last weekend, I wore my Hunter Men’s Argyll Short Knee Wellies for the first time in over six months, for those that don’t know; six months ago I was involved in a serious road traffic accident, and that leads into why there have been few blog posts this year, and have just started to return to part time phased return to work.

To my surprise they leaked, and had developed a fault, on the seam. These were purchased new in June 2015.

I contacted the Just Wellies in the Amazon Marketplace I had purchased them from, and explained that at most, they had only had 6 months use, because this year I’ve been on crutches since January 26th with a fractured right patella (knee cap!) after the road traffic accident.

They escalated the matter to Hunter Boots, which agreed to replace the boots with a new pair, provided evidence was supplied that the old pair had been destroyed.

So here you go, Hunter Boots and Just Wellies

Destroyed as agreed.

Thanks Again, for Great Customer Service!

 

 

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